Frequently Asked Questions

Is the disinfecting fluid a biocide under the European Biocides Regulations and is it registered?

Yes. The Biocidal Product Directive aims to harmonise the European market for biocidal products and their active substances. At the same time it aims to provide a high level of protection for humans, animals and the environment. Directive 98/8/EC of the European Parliament and of the Council regulates the placing on the market of biocidal products.

Is HomeGuard/Proguard disinfectant compliant with CE1203 for medical equipment?

No. HomeGuard/Proguard disinfectant is not a medical sterilizer neither is it defined as medical apparatus. CE1203 does not apply to the HomeGuard/Proguard disinfectant.

Has the disinfecting fluid been independently tested?

Yes,  disinfecting has been extensively tested.

What regulatory approvals do I need to have to use the disinfecting fluid?

The HomeGuard/Proguard disinfectant unit is CE approved. Your distributor will advise you on what consents are needed for any particular industry or application in your particular country.

Is the disinfecting fluid safe?

YES. There is no known situation where a user who is exposed on a daily basis could suffer health effects when using the
disinfecting fluid. Under health and safety regulations there are no OEL, PEL or TLV limits   (OEL = Occupational
Exposure Limit. PEL = Permissible Exposure Limit. TLV = Threshold Limit Value).

Is the disinfecting fluid safe for my pets?

Yes but don’t pour it into fish tanks (it draws the oxygen from the water).

Is the disinfecting fluid Safe to drink?

This is not recommended. It does not taste nice.

I want to use the disinfecting fluid in by mechanical floor cleaner, is this possible?

Yes but we also supply specialist floor cleaners which might be better for large scale industrial use in automatic cleaners. See the ActivSure ProGuard Solution

I am using the disinfecting fluid on my mirrors and I have noticed some white streaks forming?

Always use a good quality microfiber wipe and reduce the amount of salt you are using in the HomeGuard/Proguard disinfectant
unit.

Is the disinfecting fluid safe to use on wood?

Yes but it cannot be used on untreated wood without the risk of staining.

I have spilled a lot of the disinfecting fluid on the floor. Is it safe to wipe up or do I need protective clothing?

our disinfecting is safe and you don’t need protective clothing.

I see bubbles rising in the water when the HomeGuard/Proguard disinfectant unit is working, are these safe to breathe?

No. Always use your HomeGuard/Proguard disinfectant unit in a ventilated area.

Can I pour the disinfecting fluid into my Jacuzzi?

Yes but there are more specialised water disinfectants that may be more suitable.

Can I mist or atomise the disinfecting fluid?

Yes, we sell hand held battery/mains operated fogging equipment to do this.

Can I use the disinfecting fluid with microfiber wipes?

Yes, this is recommended. For the best results always use a fresh or clean cloth.

I have broken my HomeGuard/Proguard disinfectant bottle, can I buy a replacement without buying a complete set?

Yes. Go to our website Information/ Spare parts, here you can buy new an new bottle.

How do I know if the disinfecting solution is safe to use and still active?

You can use chlorine test strips available from many outlets. These will give a simple indication of activity.

I have broken the spray trigger on my HomeGuard/Proguard disinfectant, can I use another trigger?

Yes. There are no special components in the HomeGuard/Proguard disinfectant spray trigger. The thread on the bottle is compatible with most spray triggers.

Can I use the disinfecting fluid to clean my cooker?

No.  the disinfecting fluid is a mild cleaner ideally suited to hard surfaces like mirrors, table tops, glass display units and glazed food service cabinets. It will not remove dried on blood, grease or heavy fats.

When I have used my HomeGuard/Proguard disinfectant unit can I transfer the disinfecting solution to another bottle?

Yes, you don’t have to use the jug or spray bottle supplied with the unit.  The disinfecting fluid can be stored in glass or plastic bottles.

For how long can I store the disinfecting fluid?

Under normal conditions your disinfecting solution will remain active for 3 days or more. However we recommend that you produce it in the HomeGuard/Proguard disinfectant unit and use it with 48 hours of production.

I have a water softener; can I use this water supply?

Yes!

Can I use sea water?

Yes but the results will be unpredictable so we do not recommend using sea water. You may also cause damage to your HomeGuard/Proguard disinfectant unit which will not be covered under the warranty.

Can I use bottled water?

Yes, if it is drinking water without gas (not carbonated).

What do I need to make the disinfecting fluid?

You need a HomeGuard or  Proguard disinfectant unit, electricity, drinking water and ActivSalt additive.

Can I replace all my cleaning chemicals with the disinfecting fluid?

No.  the disinfecting fluid is a high level disinfectant and a mild cleaner. You will
still need specialist sterilizers or heavy cleaners for some applications.

How long is the warranty on the HomeGuard/Proguard disinfectant base station and power supply?

2 years.

How does the disinfecting fluid differ from other systems like Ionator?

disinfecting uses water and salt to make a
highly effective sanitizer. Ionator does not use salt but puts a very short
term electrical charge into the water.  disinfecting will outlast Ionator by many
hours and remains effective far longer.

Is the disinfecting fluid a sterilizer?

No.  disinfecting is a disinfectant. This means
that it kills to a very high level of safety but it is not suitable for use
inside a hospital operating theatre.

Will the disinfecting fluid kill viruses like swine flu and bird flu?

Yes!

Is the disinfecting fluid a sanitizer?

Yes. It is both a disinfectant and a mild
cleaner.

What is in the fluid?

The finished disinfecting fluid, even after activation, is nearly all slightly salty water. This salty water accounts for 99.996% of the fluid. This explains why the fluid is so safe. The HOCL content is approximately 0.003% by weight. Yet even at this incredibly low concentration it is highly effective.

How does it work?

Ordinary tap water and a tiny amount of ActivSalt are activated in the HomeGuard/Proguard disinfectant unit using a process called electrochemical activation. The active ingredients include hypochlorous (HOCL) which is a well-known active sanitizer.

What is HomeGuard/Proguard disinfectant liquid ?

HomeGuard/Proguard disinfectant is an biocidal product. That means it kills pathogens.

Is ActivSureNEW corrosive ?

it´s not more corrosive than tap water in most applications.

What is the pH value of ActivSureNEW ?

The pH value of our disinfection is typically set between 7 and 7.5 but can be controlled to suit the requirements of the end user via the control panel.

Are there any by products produced? If the end user requires a low pH value it will result in a small over production of a weak Sodium Hydroxide solution.

Is ActivSureNEW toxic ?

No, it is approved for use in drinking water in countries such as Germany and the food industry in countries such as Denmark.

 

Is ActivSureNEW safe to handle ?

Yes .Unlike traditional chlorine based chemicals even in its most concentrated form it has only a mild irritant effect on some sensitive people and after washing with water this will disappear.

What is the shelf life of ActivSureNEW ?

If stored in an airtight container it can remain effective up to 12 months but the efficacy does reduce over time.

How large a generator will I require? We will assist you in calculating this as the requirements vary depending on the biological load, simply email(info@activsure.com) us or visit our website and enquire on line.

 

Are there any special requirements on water quality ?

Not normally. The local drinking water supply is usually acceptable as the generator has a built in softener .If you are using well water or are in an area with a particularly high mineral or sediment content it may be necessary to fit an additional high capacity filter and or additional softening system.

Is ActivSureNEW environmentally safe ? Yes. ActivSureNEW breaks down in the environment without any toxic by products.

What salt do I need to use and how much ?

Chemically pure salt (Sodium Chloride 99.7%) which is commonly available. Typical consumption is around 5 to 8 grams per litre of ActivSureNEW produced.

How do I control the amount of ActivSureNEW I need to add to my system ?

The generator can be set up to switch itself on or off depending on the demand of your system. Alternatively the generator can produce into a buffer tank and we can provide sensing and dosing solutions from the buffer tank. Producing to a buffer tank can be particularly useful in applications such as surface disinfection in food handling areas where the demand is only at certain times of the day.

 

Which bacteria is ActivSureNEW effective against ?

ActivSureNEW is highly effective against most disease causing bacteria such as E.Coli, Legionella, Campylobacter, Listeria etc. If you have a particular bacteria you would like information on please contact us

What concentration do I dilute the ActivSureNEW to ?

This can vary depending on the application and biological load . Most applications fall within the 1:500 to 1:2000 range. We will be pleased to advise you if you send an email to info@activsure.com with an outline of your project.